Discovering a discrepancy in a background check can be concerning, but it is a common issue often caused by data errors, such as misspelled names or incorrect dates. Here are the ways how to address these inaccuracies effectively.
EXPERT INSIGHT: It is essential to handle background checks with care and clarity to ensure a smooth hiring process. While errors may occur, HR professionals should support candidates in reviewing their reports and gathering the necessary documents to correct any issues. Maintaining open communication helps prevent delays and misunderstandings. Lastly, encouraging candidates to regularly check their credentials can help avoid future problems. – Charm Paz, CHRP
Steps to Resolve Discrepancies
When you discover a discrepancy in your background check report, take these immediate actions:
- Carefully Review Your Report: Stay calm and carefully examine the report. Look for both minor issues, like slightly incorrect employment dates, and major errors, such as inaccurate criminal or educational records.
- Collect Supporting Documents: Gather documents that verify the correct information—employment contracts, certificates, or other official records can support your case.
- Reach Out to the Reporting Agency: Contact the agency that prepared the report, detailing the discrepancy and providing your documentation. Under the Fair Credit Reporting Act (FCRA), agencies have 30 days to investigate and correct errors.
Know Your Legal Rights
Under the Fair Credit Reporting Act, you have specific rights when dealing with background check discrepancies:
- Right to receive a copy of your background check report
- Right to dispute incomplete or inaccurate information
- Right to receive a “Summary of Your Rights Under the Fair Credit Reporting Act”
Follow-Up Steps
Keep a record of all communications with the agency. Follow up on the progress of your dispute and request an updated report once corrections are made. If this issue arises during a job application, inform the employer about the discrepancy, as most are understanding of errors in background checks.
Prevent Future Issues
To prevent future complications, regularly review your personal records, maintain an accurate account of your work and educational history, and consider periodically checking your own background. Additionally, monitoring your online presence can be beneficial, as this information often appears in background checks.
Seek Professional Assistance if Needed
If your dispute is unresolved or if the error impacts your job prospects, consult a legal professional to ensure your rights are protected.
Promptly addressing discrepancies and using preventive measures can help you maintain a clear, accurate record for employment, education, or housing opportunities.
Frequently Asked Questions
What should I do if I find incorrect information on my background check?
First, carefully review the report to identify the exact discrepancy, then gather supporting documents and contact the reporting agency to initiate a dispute.
How long does it take to fix a background check error?
Under the Fair Credit Reporting Act (FCRA), reporting agencies have 30 days to investigate and correct any inaccuracies.
What kind of mistakes are common in background checks?
Common errors include misspelled names, incorrect dates of employment or education, mismatched criminal records, and outdated information.
Will a discrepancy on my background check affect my job application?
It can, but if you inform the employer and promptly address the error with the reporting agency, many employers are understanding of such situations.
Can I get a copy of my background check report?
Yes, the FCRA gives you the right to request a copy of your background check report from the reporting agency.
How do I dispute an error on my background check?
Contact the agency that created the report, provide evidence of the correct information, and formally request a review and correction.
What legal rights do I have if there’s an error on my background check?
Under the FCRA, you have the right to dispute inaccuracies, be informed of your rights, and ensure that errors are corrected.
How can I prevent errors in future background checks?
Regularly check your records, keep documentation of your work and education history, and consider running a self-background check periodically.
Can I sue a reporting agency if they refuse to correct an error?
Yes, if an agency fails to correct errors that affect you, you may consider consulting a lawyer to explore your legal options.
Is it possible for background checks to include my social media or online presence?
Yes, some background checks may review online information, so it’s wise to monitor your online presence and ensure it reflects accurate information.
Conclusion
In conclusion, the instance of discovering a discrepancy in a background check can be alarming, but it’s important to stay calm, and professional, and take proactive steps to resolve the issue. It can all begin by carefully reviewing the report and gathering any supporting documents. Maintaining open communication with both the reporting agency and potential employers is crucial to prevent delays and misunderstandings. To avoid future discrepancies, it’s essential to regularly monitor your personal records and online presence. By staying informed and diligent, you can ensure that your background information remains accurate, protecting your professional opportunities and legal rights.
